FAQ's
Include a comprehensive description of your frequently asked questions (FAQs) in this section to provide detailed information and address common queries.
Contact UsGet in Touch
bakenutrition.marketing@gmail.com
The average response time is 24 hours.
Our customer support operates from Monday to Friday, between 8:00 AM and 8:30 PM.
IS IT HEALTHY? DOES IT HAVE ANY SIDE-EFFECTS?
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The Bake Nutrition range is approved by FSSAI. They are healthy and beneficial to active individuals. Consult a doctor if you have a heart condition.
ARE SUPPLEMENTS SAFE OR REALLY REQUIRED WHEN WE ARE EATING NATURAL FOOD?
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Supplements enhance the nutrition required for fitness. Our ingredients are natural and fill dietary gaps caused by modern lifestyle.
ARE YOUR PRODUCTS MEDICINAL?
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No, they are not medicinal. They are health supplements that support your workout and provide essential nutrition.
DO I NEED A BAKE NUTRITION ACCOUNT TO BE ABLE TO SHOP?
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Yes, account creation is required. Guest checkout is not supported.
HOW CAN I CREATE A BAKE NUTRITION ACCOUNT?
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Click on 'Register' on the top right corner or mobile menu. Submit the form and verify your email ID to activate your account.
HOW CAN I UPDATE MY INFORMATION IF REQUIRED?
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Log into your account and update details under the 'My Profile' section on our website.
IS MY PERSONAL INFORMATION KEPT PRIVATE?
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Yes. We use 256-bit encryption and follow best practices to protect your personal data. See our Privacy Policy for more.
I HAVE FORGOTTEN MY PASSWORD, HOW CAN I RESET IT?
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Click "Forgot your password?" on the login page and follow the instructions. You can also reset via OTP sent to your registered mobile.
WHERE CAN I SEE MY ORDER?
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Log into your account to access your order history. Click any Order ID to see its full details.
HOW CAN I TRACK MY ORDER?
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Once dispatched, you'll receive a tracking ID via email. All shipments are trackable.
I AM NOT ABLE TO TRACK MY ORDER?
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Tracking IDs are shared 2–3 days after your order is placed, once it's dispatched.
CAN I MODIFY MY ORDER THAT HAS ALREADY BEEN PLACED?
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Unfortunately, placed orders cannot be modified. You may cancel and reorder instead.
CAN I CANCEL MY ORDER THAT HAS ALREADY BEEN PLACED?
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Yes, if it hasn’t been dispatched. Cancel it via your account or email us at bakenutrition.marketing@gmail.com.
CAN I ACCEPT THE ORDER IF THE BOX IS TAMPERED OR THE SEAL IS BROKEN?
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Please do not accept the order. Inform us immediately at 9311015239 or email bakenutrition.marketing@gmail.com.
HOW DO I PAY FOR MY ORDER?
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We accept prepaid methods (Credit/Debit Cards, UPI, Wallets) and also Cash-on-Delivery (COD).
IS IT SAFE TO USE ONLINE PAYMENT METHODS ON YOUR WEBSITE?
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Absolutely. Transactions are encrypted with 256-bit SSL and routed through trusted gateways with 3D Secure.
IS THE PRICE OF THE PRODUCT INCLUSIVE OF GST?
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Yes, GST is included and reflected in your invoice at checkout.
WHAT HAPPENS IF MY MONEY IS DEDUCTED BUT THE ORDER FAILS?
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Refunds are processed by your bank or wallet within 7 working days. You may notify us to expedite assistance.